Significant Changes to the Green Loans Program
The following is an excerpt from a statement released by Peter Garrett's Office.
The Government will help over an additional 600,000 Australian households tackle climate change through a re-designed and extended Green Loans program.
That is on top of the 360,000 assessments already available under the program, of which more than 270,000 have already been booked nationwide.
The re-design of the program will include:
- the discontinuation of the less popular loans component next month to provide for the significant boost to assessment availability
- a new cap of 5000 assessors, allowing up to an extra 1200 trained assessors to contract with the Department of Environment, Water, Heritage and the Arts
- a weekly cap of 15,000 assessment bookings and a daily and weekly cap per assessor of three and five respectively to ensure greater quality and a more even distribution of work for assessors right around the nation
- changed booking arrangements allowing only individual assessors to make bookings.
These new arrangements will apply to the end of 2010.
A new Green Start program
The Green Start program will now commence from 1 January 2011.
This Program will remain directed at helping low income households and those most at need improve their energy and water efficiency and help tackle climate change.
The Program will also include a web-based assessment tool for all households.
This Program will include in-home sustainability assessments, providing an ongoing pipeline of work for home sustainability assessors following the Green Loans program.
Details of the program will be finalised in the coming months.
The wider implications of the above decisions are yet to be felt, especially as it is unclear how the directives will unfold. However, some key concerns of Green Professionals™ include:
- A limit of 5 assessments per assessor per week, while more than many were able to book previously, is a significant departure form the original expectations of many Assessors.
- The cap of 5000 assessors contracted to DEHWA will favour those who trained early and are already in possession of ABSA accreditation.
- Although Assessors can obtain up to 5 assessments per week, not all 5000 Assessors will be able to obtain this many as there is a national weekly cap of 15 000 assessments per week.
- One other implication is that as the larger 'shonky' operators exit the market, potentially downsizing staff numbers, these registered assessors may enter the wider market. Thus the assumption that removing the large operators will free up large amounts of work may not be entirely valid.
- We would like to understand the geographic distribution of the 5000 Assessors with DEHWA contracts. Will the remaining 1200 trained assessors to make contracts with DEHWA have to fulfill geographic criteria to ensure an equitable distribution of assessment capacity nationwide?
Positive repercussions may include
- As the market returns to a more leisurely pace, it becomes viable for Assessors to slowly build a viable Green Collar business around the sustainability assessment sector.
- For those who make the final cut of 5000 assessors, they will be in a better situation than if there were 11 000 assessors (the amount that received training). This will provide them with the possibility of sustainable work until such time as they transition to other projects or programs, such as Green Start.
- The additional funding, presumably gleaned from the discontinuation of the green loans component, will provide additional life to the program. (At 15000 assessments per week, this yields ~ 39 weeks of program time left) which takes us to late November 2010.
As always people, please leave your comments below.

Comments
Weekly Cap commencement date.
Does anyone know from when the weekly cap of 5 assessments will take place?
portal problems
It is not clear if this announcement will help the many assessors whos portal has been down since 23 dec 2009. I for one cannot even access or change my postcodes, and off course you cant make any contact with anyone to get it fixed. The main thing is that these changes will slow things down so that there is a chance to fix things that are broken before the scheme ends, which was not the case the day before yesterday, so in that sense its a positive. the other main problem is the call centre, it is a losuy and inefficient way for thousands of people to have to book work. Why on earth they dont just do a more efficient email or web based system is a complete mystery to me, it is just so daft!!!! I have lost confidence in the sector, but hope that I am wrong and things will improve and the shonks leave. Somehow I doubt it!
limiting assessments
Although I think having a limit is good under these circumstances, I don't believe that it is fair that only some will actually be allocated the full limit due to a further capping. It seems that first in is first served and as somone else has said, it is hard enough to get through to the call centre, let alone to be told after 1.5 hours of waiting that you cannot necessarily book all the work that you have worked hard to get for the week of your choice. NJ
Green Loans
I have several clients wishing to take up the Green Loan offer but haven't recieved their reports yet and probably won't on time. What a shame for these people! It would be nice to see the reports process become more efficient. NJ
Its not the sector its the process
Don't lose faith int he sector just yet, the process for this scheme has been poorly managed, however I am still hopeful the private sector will replace it with more viable work. The market is out there, assessors need a system that can provide sustainable work for the sector. Sustainability includes economic sustainability as well as environmental, people still need to be able to earn money to pay for the environmental improvements to their homes.
Requiring individual assessors to call to book assessments should mean that more individuals will get a chance to book assessments, but you are right, this will greatly increase the number of calls to the call centre. Hopefully DEWHA will be more than doubling the staff numbers to cope with the increase in calls.
5 assessments
not that i am getting any work from [company XYZ -Ed] anyway (others get 7 jobs a day i am still to recieve my first lead) but at $80 per assessment sustainability of my mortgage is my concern,
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not good
19th feb was a black day for all the green and insullation process.
Not Good?
The black day may not be all bad. Given the political fallout from the insullation debacle I was surprised that the Greenloans Program was not ditched ASAP to avoid collateral damage in the form of class action suits by assessors etc. Whilst the cap on assessments is dissappointing, it may at least provide the program with the capacity to administer the scheme, with limited numbers, better than they have done recently.
If the promised improvements to access of the Call Centre actually happen, at least assessors should be able to generate some income!. I for one have been unable to book a single assessment for six weeks so I look forward to the changes, though not with much confidence. If the Program was a company, you'd swear it was going into liquidation. Perhaps this bail out will help ease the frustrations and give us a chance to make a dollar. Perhaps!
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